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It can take up to 45 days from the time you contact your bank – and possibly longer if your bank and the merchant’s bank can’t agree. How long will it take to resolve my dispute? Your bank will be your point of contact throughout the process – they’ll create and manage your dispute case, liaise with the merchant’s bank on your behalf, and let you know what the outcome is. The good news: eftpos has implemented a centralised disputes and chargeback system that supports your bank in resolving eftpos disputes promptly. You will have a certain number of days from the date of the transaction to raise the dispute, so do this as soon as you become aware of a potential issue. Your first port of call is your bank (whoever issued the card connected to the transaction). You paid for goods that you didn't receiveĭisputes are also referred to as ‘chargebacks’ – the terms are used interchangeably.You were charged twice for the same goods / service.For example, you might want to raise a dispute if: What’s a dispute (and is it the same as a chargeback)?Ī dispute is when you want to challenge an eftpos transaction – usually when you don’t think you’ve been fairly charged. Tap Continue and select Add a Different Card at the bottom of the screen, then follow the prompts to enable dual network functionality.Tap the yellow Add Card option below the list of Payment cards.Open the Apple Watch app on your iPhone, go to the My Watch tab, tap Wallet & Apple Pay.Open the Apple Watch app on your iPhone, go to the My Watch tab, tap Wallet & Apple Pay, tap the card, then tap Remove this Card.Once you’ve re-added your card, the eftpos network will be available and you can pick eftpos CHQ or SAV options from the Payment Methods.Open Apple Wallet, select the + sign in the upper-right corner and select Add a Different Card at the bottom of the screen then follow the prompts.

Open Apple Wallet, tap your eftpos debit card, tap the three dot icon, then tap Remove Card.If Payment Options aren’t appearing for your dual network card in Apple Pay, you’ll need to remove your card from the Wallet app and add it again. How do I access eftpos options in my dual network debit card in Apple Wallet?

Then firmly press the display and choose eftpos SAV or eftpos CHQ.

Select eftpos SAV or eftpos CHQ from the Payment Option section.

For more info, on Apple Pay security and privacy visit How do I change my default payment method to eftpos in my Apple Wallet? This means no one ever sees your personal info. Instead, a unique Device Account Number is assigned, encrypted and stored in the Secure Element on your device. When using eftpos on Apple Pay, the actual card numbers are not stored on the device or Apple servers.

Hold the Apple Watch up to the contactless reader.Īpple Pay was designed with security and privacy in mind.

For more info on using Apple Pay, visit the Apple website.

Simply hold your iPhone near the reader with your finger on Touch ID.

Then, hold your iPhone near the contactless reader.

Just follow these simple steps (and if you need more info, you can find it right here). Exactly how do I use Apple Pay at the checkout? You can find more info on using Apple Pay here. You’ll need to authenticate your purchase with Face ID, Touch ID or your device passcode. You use Apple Pay anywhere contactless payments are accepted, using your iPhone or Apple Watch. Which Apple devices support eftpos and Apple Pay?Īpple Pay with eftpos is available on iPhone SE, iPhone 6 or later and Apple Watch.

Select “Wallet & Apple Pay,” then “Add Credit or Debit Card.” Follow the prompts.

Open the Apple Watch app on your iPhone.

Open your Wallet app, tap the + sign and follow the prompts.

The Broken Hill Community Credit Union Limited.

SWCU (South West Slopes Credit Union Limited).

GMCU (Goulburn Murray Credit Union Co-Operative Limited).

Cuscal sponsored credit unions and banks:.

Newcastle Permanent Building Society Ltd.

Indue sponsored credit unions and banks:.

You can access it if you have an eftpos debit card with any of the following banks or financial institutions: